Terms & Conditions

Last updated: June 2026

1. About feedme.gg

feedme.gg is an online food ordering platform based in Guernsey. We act as an intermediary between customers and restaurants. By using feedme.gg, you agree to these terms.

2. Placing orders

When you place an order through feedme.gg: • Your order is a contract between you and the restaurant • feedme.gg is not a party to that contract • The restaurant is responsible for preparing and delivering your food • Prices shown are set by the restaurant and include VAT where applicable • You must be 18 or over to order alcohol where applicable

3. Payment

Card payments are processed securely by SumUp. feedme.gg does not store your card details. For card orders, payment is taken when the restaurant accepts your order. For cash orders, payment is made directly to the restaurant on delivery or collection.

4. Cancellations & refunds

Once a restaurant has accepted your order, cancellation may not be possible. If your order is rejected by the restaurant, no payment will be taken for card orders. For issues with your order (wrong items, missing items, quality issues), contact the restaurant directly in the first instance. If you cannot resolve it, email feedme.gg@mail.com and we will do our best to assist.

5. Delivery

Delivery times shown are estimates only. Actual delivery times may vary due to distance, traffic, weather and restaurant preparation time. feedme.gg and the restaurant are not liable for delays outside their reasonable control.

6. Restaurant responsibilities

Restaurants listed on feedme.gg are responsible for: • The accuracy of their menu and pricing • Food hygiene and safety standards • Allergen information • Fulfilling orders in a timely manner feedme.gg does not guarantee the quality or safety of food prepared by restaurants.

7. Allergens

If you have a food allergy or intolerance, please contact the restaurant directly before ordering. feedme.gg cannot guarantee that any item is free from allergens.

8. User accounts

You are responsible for keeping your account credentials secure. You must not share your account with others. You must be 16 or over to create an account. We reserve the right to suspend or terminate accounts that misuse the platform.

9. Acceptable use

You must not: • Place fraudulent orders • Abuse or harass restaurant staff • Use the platform for any unlawful purpose • Attempt to circumvent our payment systems

10. Limitation of liability

feedme.gg is not liable for: • The actions or omissions of restaurants • Food quality or safety issues • Delays in delivery • Loss of earnings or indirect losses Our total liability to you shall not exceed the value of the order in question.

11. Governing law

These terms are governed by the laws of the Bailiwick of Guernsey.

12. Contact

feedme.gg Guernsey, Channel Islands feedme.gg@mail.com